After submitting your Serbia e-Visa application, you can track its status online through the official eServices portal. This guide explains how to check your visa application status and verify the authenticity of an issued digital travel authorization.
Tracking your Serbia visa application is straightforward thanks to the government’s digital services infrastructure. For a complete overview of the e-Visa system, visit our eVisa Serbia guide.
How to Check Your Application Status
Follow these steps to track your Serbia visa application:
- Visit the eServices portal at eforeigner.welcometoserbia.gov.rs
- Log in with your eGovernment credentials (the same account used to submit the application)
- Navigate to your applications – Find the section showing your submitted visa applications
- View current status – Your application status will be displayed with the current stage of processing
Understanding Application Statuses
| Status | What It Means | What to Do |
|---|---|---|
| Request Submitted | Your application has been received and payment recorded | No action needed – wait for processing to begin |
| Processing | A consular officer is reviewing your application | No action needed – this is the standard review phase |
| Additional Information Required | The consulate needs more documents or clarification | Check your email and provide requested information promptly |
| Approved | Your visa has been granted | Download and print your digital travel authorization |
| Rejected | Your application was denied | Review rejection reasons; consider reapplying with corrections |
Checking by Passport Number
The primary method of tracking your application is through your eGovernment account login. Some users have reported the ability to check status by passport number through the portal interface. To do this:
- Go to eforeigner.welcometoserbia.gov.rs
- Look for a “Track Application” or “Check Status” option
- Enter your passport number and other required details
- View the current status of your application
Note that the most reliable way to check status is through your logged-in eGovernment account.
Verifying an Issued Digital Travel Authorization
Serbia issues digital travel authorizations (electronic visas) that contain security features for verification. You can verify the authenticity of an issued authorization:
Using the Online Verification Tool
- Visit check-digital-travel-authorization
- Enter the required information from your digital travel authorization
- The system will verify the document’s authenticity and validity
QR Code Verification
Your digital travel authorization contains two QR codes:
- Validity QR code: Contains a web URL where the authorization’s validity can be checked
- Border check QR code: Used by border control officers for electronic data validation – displays the authorization data and electronic signature
Electronic Seal Verification
The digital travel authorization contains an electronic seal of the Ministry of Foreign Affairs. This seal confirms:
- The integrity of the data on the authorization
- The identity of the issuer (Republic of Serbia)
- The authenticity of the document
Country Signing Certificate Authority (CSCA) certificates for verification are available at: crl.mup.gov.rs/RS_CSCA_101.crt
What to Do While Waiting
While your application is being processed:
- Check regularly: Log in to the portal every few days to monitor status changes
- Monitor email: Check your inbox and spam folder for communications from the consulate
- Keep documents ready: Have additional documents prepared in case the consulate requests them
- Do not reapply: Submitting duplicate applications can cause confusion and delays
- Plan flexibly: Consider booking refundable tickets and accommodation until the visa is confirmed
How Long Should I Wait?
Standard processing takes 10-15 working days, but can vary significantly. Here is when to take action:
| Time Elapsed | Recommended Action |
|---|---|
| 0-2 weeks | Normal waiting period – no action needed |
| 2-4 weeks | Check status periodically; no need to contact consulate yet |
| 4-6 weeks | Send one polite follow-up email to the diplomatic mission |
| 6+ weeks | Send a follow-up email; consider contacting the Serbian MFA if no response |
Contacting the Consulate
If you need to follow up on your application, contact the diplomatic-consular mission where your application was filed. Include the following in your email:
- Your full name (as on passport)
- Passport number
- Application reference number
- Date of application submission
- A brief, polite request for a status update
Note: Some consulates may not respond to status inquiries. This does not necessarily indicate a problem with your application.
Understanding the Digital Travel Authorization
The Serbia Digital Travel Authorization is more than just an approval notification. It is a fully featured electronic travel document that meets international standards. Here is what makes it secure:
- ICAO compliance: The document follows the International Civil Aviation Organization standard for Machine Readable Travel Documents
- Electronic seal: Issued with the Ministry of Foreign Affairs’ electronic seal confirming data integrity
- QR verification: Two QR codes – one for validity checking and one for border control verification
- CSCA certificates: Country Signing Certificate Authority certificates available for cryptographic verification
The digital travel authorization replaced the traditional visa sticker for eligible nationalities as of April 2025. To understand the full application process before reaching the status-checking stage, see our application guide. For document preparation, consult our requirements guide. Processing details are available in our processing time guide, and fee information in our fee guide.
Frequently Asked Questions
Can I check my Serbia visa status without logging in?
The most reliable way to check your status is through your eGovernment account. Some limited tracking may be available by passport number, but logging in provides the most complete information.
My status has been “Processing” for over a month – is this normal?
While 10-15 working days is the standard, processing can take longer during peak seasons or if additional review is needed. If it has been more than 6 weeks, send a follow-up email to the consulate.
I received my digital authorization – how do I use it at the border?
Print a copy of your digital travel authorization and carry it with your passport. Border officers will scan the QR code to verify the document’s authenticity electronically.
Can someone else check my application status for me?
The application status is accessible only through your personal eGovernment account login. Sharing login credentials is not recommended. You can share the status information yourself with family members.
What does it mean if my status changes back to “Submitted” after being “Processing”?
This is unusual and may indicate that additional information was requested or the application was returned for corrections. Check your email for any communications from the consulate and log in to the portal for details.
